ADA & Website Accessibility Guidelines

Purpose of These Guidelines

The Americans with Disabilities Act prohibits disability discrimination and supports equal access to goods and services offered by businesses open to the public. These guidelines describe the practices Golden Glass of Gainesville uses as a reference when creating, reviewing, and maintaining website content.

They are intended to support the company’s accessibility efforts and should be read together with the website’s Accessibility Statement.

Core Accessibility Principles

Perceivable

Information should be presented in ways users can perceive, including text alternatives for meaningful images, adequate color contrast, readable text, and content that remains understandable when enlarged.

Operable

Website navigation and controls should be usable with a keyboard, provide a visible focus indicator, avoid keyboard traps, and give visitors enough control over interaction.

Understandable

Pages should use clear language, consistent navigation, meaningful headings, descriptive links, and form instructions that help users identify and correct errors.

Robust

Website code and content should be structured to support current browsers and commonly used assistive technologies.

Content and Design Practices

• Use a logical heading hierarchy on each page
• Identify the primary page language
• Provide alternative text for meaningful images
• Mark decorative images so assistive technology can ignore them
• Use descriptive link text instead of vague instructions
• Maintain sufficient contrast between text and backgrounds
• Allow text resizing and browser zoom without loss of content
• Avoid communicating important information through color alone
• Use readable line spacing, paragraph widths, and text sizes
• Limit unnecessary animation and flashing content

Keyboard and Navigation Practices

• Provide a way to bypass repeated navigation where practical
• Keep navigation order logical and predictable
• Make interactive controls reachable with a keyboard
• Use visible focus styles for links, buttons, and form controls
• Avoid focus traps in menus, forms, and overlays
• Use meaningful page titles and landmark regions
• Make touch and pointer targets reasonably easy to activate

Forms and Estimate Requests

• Associate labels with form fields
• Identify required fields clearly
• Provide understandable instructions
• Describe validation errors in text
• Avoid relying only on placeholder text as a label
• Keep forms usable with a keyboard
• Offer an alternative contact method when a form is inaccessible

Visitors who have difficulty with the online estimate form may call (352) 615-5910.

Images, Documents, and Media

Meaningful project images should include concise alternative text. Images used only for decoration should not create unnecessary screen-reader announcements.

Documents intended for public use should be reviewed for readable structure, selectable text, meaningful headings, logical reading order, and keyboard access whenever reasonably possible.

Testing and Maintenance

Accessibility review may include automated testing, keyboard testing, screen-reader checks, contrast review, zoom testing, form review, and manual inspection of page structure.

Automated tools alone cannot identify every accessibility issue. Manual review and feedback from people using assistive technology remain important parts of the process.

Known Limitations and Third-Party Services

Some third-party tools, embedded forms, browser extensions, or external websites may not be fully controlled by Golden Glass. Where an accessible third-party experience cannot immediately be provided, the company will make reasonable efforts to offer the relevant information or service through another method.

Report an Accessibility Problem

Report a barrier through the Golden Glass contact page or call (352) 615-5910.

Please identify the page, feature, or form involved and describe the assistance needed.